Quote from: Coin_trader on Today at 05:55:11 AM

Quote from: ddaddic on May 17, 2023, 04:20:47 PM

Quote from: blackjack.fun on May 17, 2023, 11:27:23 AM

ttea

Ban for running alternative accounts is removed temporarily since yesterday and I notified you. I triggered KYC for your account because of this. Please continue with KYC documents.

Hello, what about my account? Have you finished your investigation into Relax blackjack? More than two months for KYC is very long time.

I strongly recommend avoid this casino for now!

https://postlmg.cc/wtg8hBk3

Investigation can take up to 6 months based on the previous same cases like you in different casino. Is the screenshot dated March is the last update by the admin on your case? Do they stop replying on your inquiry on the email even if you are asking for an update there?

KYC is not makes your case longer but the investigation on the game itself. They should at least gave you an update if you ask them though. A scam accusation is still not appropriate if they acknowledge your case.

@Blackjack.fun can you gave him a timeline? This piling of issue against the casino will create a little buzz on your reputation once unhandled properly.

Thank you for your clarification, but I find this to be quite perplexing. How can anyone cheat in a casino game? It seems more likely to me that they simply don't want to pay out my 450 USD, possibly because it represents a significant amount for them. As someone else mentioned earlier, hardly anyone plays there.

Indeed, the screenshot from March is the last update I've received from the admin regarding my case. I am absolutely certain that I am not the only one who is "on hold" for an excessively long period. I will raise this issue on our private forum.

https://i.postimg.cc/pdnWMhhQ/scam.png