Quote from: GxSTxV on Today at 12:18:08 AM

Quote from: GekkeBelg on May 31, 2023, 12:59:30 PM

Well, after processing the withdrawal yesterday I wanted to request another one now but my withdrawals are restricted right now and I also cannot gamble because I have been asked to do advanced KYC. I hope I don't have so much troubles with this as other users reported here previously. Will keep you updated.

If you upload the necessary documents you will pass and validate your account, i was asked to upload documents in English language only but i only have french documents and they accepted them after that. It took me no more than 3 days to fully verify my account with advanced KYC process.

The other thing i want to share is the delayed withdrawals lately, my request in my previous experiences didn’t take anything more than 2-8 hours, But my last request now it’s been almost two days without any updates and still on pending status. I contacted live support chat and they asked me to wait. I hope the team do something about this and also come back to Bitcointalk as we didn’t see any representative here weeks ago.

The KYC process is very slow and frustrating for me too.....It took them 5 days before they accepted my Proof of Address document. But they rejected the Source of Funds doc. And the new one which I uploaded is already in pending mode for 3 days now.