Quote from: wwzsocki on Today at 07:06:59 PM

Quote from: FelippeHeinz on August 27, 2023, 09:25:48 PM

Quote from: wwzsocki on August 27, 2023, 08:58:29 PM

Quote from: FelippeHeinz on August 26, 2023, 07:57:03 AM

Hello. I made an exchange on the platform, and so far I have not received the ETH. Transaction ID:
0xd2af719b67627105435ea82edb443592161a0e6680b4634fe73013825596e22e

have you received it finally?

I used Digital Gold Marketplace multiple times whiteout issues

you should provide address where you want to have ETH sent, check that addy if you received it

I see you have one pending transaction, maybe this is what makes this exchange to take so long

Unfortunately I haven't received it yet. I did everything correctly, I put the wallet that would receive the ETH. The wallet that was to receive the tokens: 0x8dc90e5a147e12ad8dd007b8306f0102fb81595c

have you tried to contact Digital Gold Marketplace support?
https://gold.storage/en/support

there is also chat on the website, so you maybe will be able to talk with support agent in real time

I recommend to do it if you still havent

PS

can you share that wallet address if this is not as problem for you?

send it in DM if you want to keep it between us

PS I still see thios pending transaction and this is one transaction before you have sent GOLD tokens, I know that in the past I had similar problem, I had stuck transaction that was pending for days and I forgot about it, like you I have sent another one and it was also an exchange transaction were time was important (to do it fast) and I couldn't get it confirmed

I had to pay to speed up this problematic pending transaction, it also didn't worked and finally I had to pay a lot in gas fees to get it cancelled
I don't know if this is the case and if after ETH update such problems still happens, if you share address I will be able to see more

I have already contacted support immediately, but so far I have not received any response. The address of the wallet that would receive the ETH is this: 0x8dc90e5a147e12ad8dd007b8306f0102fb81595c
I couldn't find any pending transactions Sad