Quote from: Wiwo on November 16, 2023, 08:51:26 PM

Quote from: Hispo on November 16, 2023, 10:45:30 AM

Quote from: Dunamisx on November 15, 2023, 09:44:56 PM

If a gambler is challenged with a particular and personal experience with using a gambling platform, he can get the required assistance needed from the community like this by first sharing his own side of view and then others may know how they can come in, if it's gambling issues with the particular platform, then the casino have to be the one responsible for the response to each of their users challenges as such could be better treated on their announcement discussion thread.

Well, how is the casino supposed to be responsible when comes to gambling addiction and it's users? I mean, I have encountered casinos like Stake, for example which explicitly has a page in their casino which is about problem gambling and how to gamble responsibly, they explain very clearly that no one is supposed to expect to get gains over their gambling sessions. They also have a self exclusion program for gamblers who are aware of their problem; what I am trying to say is that casinos (spite of benefitting from the volume of gambling in their platform) usually take the steps demanded by law for people to realize when they have got a problem and how to address it. But beyond that, I would not personally expect a casino to put on the table huge investments to drawn away their own gamblers from fueling their own business.

The thing is that most of the casinos have this features that seek to help problem gambling toward successful exit from such addiction and this seen what they put up on their site to help those in that category and that goes a long way to show how the casino know the risk that is associated with gambling so it better to avoid it in totality instead sliding into it and if that happens the addicts should be ready to go through the process of recovery and also place much more priority on getting out 100% and nothing less.

You see, people don't know many things, they believe everything can be done the way anyone likes it, but it's not always so. In a sane world, there are rules and everyone has their quote to contribute, or else things would go out of control. Talking about the house's responsibility in this context, in some countries, you would not be able to operate a casino without fully registering and being regulated, and if you do all these, you have to obey the rules as operators. One of the rules is for you to have the welfare of your customers at heart, particularly those who could be going through financial and addiction challenges. As much as the house would not know everyone personally to build relationships with them to know the problem in order to ship in their advice and recommendations, they are mandated to have the "Self-exclusion" feature on their website.

This is applicable to land-based casinos too, and it's just like signing an agreement that such a person will not visit their casino for a certain period of time due to a specific reason. However, I've read a series of cases that casinos do not obey as they allow such people to cancel the feature and start gambling again. But the government should not hear such as it's a very serious offence in some countries like the UK as it's a layer to force the house to take responsibility too.