Quote from: JollyGood on January 26, 2024, 06:20:07 PM

If you will not send them to the OP, can you explain what you intend to do with the funds you have confiscated?

Funds from our hot addresses are automatically consolidated to our main addresses, as funds are sent from us only from our main addresses. Thus, law enforcement agencies see that the funds have been transferred to the addresses of our service. The funds remain frozen at our addresses, and when the frozen funds are seized by the authorities, they are also sent from our addresses.

Quote from: fixedfloat on January 26, 2024, 03:38:03 PM

Hello,

We received information from partners that the funds at the address were obtained through criminal means.

For this reason, the exchange was suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner, and also receive all the previously requested information from you by mail from the sender of the funds.

We receive information about thefts and fraud from our partners (other exchanges and cryptocurrency services) and victims who contact us. All evidence is carefully considered. We do not require KYC, and fair receipt of funds is usually easy to prove.

The rules of our service prohibit the use of the service for any criminal and fraudulent purposes, which we openly talk about in Terms of Service, sections 6-7. We never freeze users' funds for no reason, if the user has provided all the evidence that he is not involved in the crime - we unfreeze the funds and conduct an exchange or return the funds.