Quote from: uneng on February 26, 2024, 04:29:32 PM

Quote from: jper3009 on February 26, 2024, 03:07:35 PM

Oh? Thank you for your response. Can I ask, have you ever had problems on the platform or perhaps mailed support and got a response? Because it is very absurd that I never did, despite numerous mails, hence why I had to do a little research and found this platform. This is the very first time I have issues with the platform and look how long it's taking to get such a simple problem resolved. I feel so helpless, there could be others like me who knows...

All issues I had with the platform weren't personal or individual issues, so I just had to wait until they fixed the general issue for everyone. I remember having sent a message to their support email once, but it has never been replied. Later, I posted the message here on this thread and were replied. But these days, support is less active on this thread than in previous years. That is why I said they should hire more members for their support team.

I also experienced what you experienced some time ago, maybe more than two years ago, where I sent a complaint via their support email but never got any answer.
Usually casinos will use robots or so on to answer automatically that they have received a user complaint and will tell the user the time needed to resolve the complaint, but we don't get that at this casino.
It's just that at that time because my complaint could be resolved so the problem of their lack of response was not a problem again for me bacause after that never had issues, but casinos should not be slow in handling user complaints.
if they don't have a live chat that can answer at any time then they should have support agents including in the forum, and I agree with you that they should hire more people as a support team.

The increase in BTC prices makes the price of FUN below 10 Satoshi, is it possible that it will drop to 7 Satoshi if BTC breaks the price of $65,000?