Actually its quite opposite. They are given as many responses and times to run out. Again pretty unprofessional to be going back and forth on a complaint sight when they have a direct contact to me as a client.
Here is todays response from AG in regards to stake running out the time on numerous occasions.
"While we understand your frustration and agree that the process is going on too long, with the casino not responding immediately to your post, the casino is still working on your case and is giving you detailed explanations of the process.
The avg response is calculated on a large number of cases and is updated periodically."
If I may ask bluntly, do you prefer to have a situation where they're only given [let's say] 90 hours, and once the timer runs out, AG close the case without giving a second [or many other] chance
, marked their score lower as a result of the irresponsiveness, while at the same time, the other party [namely, you] lose the chance to get USD 45,000 because the case marked as closed due to unresponsiveness and they can't get to the bottom of it?
Oh, do you mind to stop posting in consecutive? Merge everything into single post, and if you want to add something else shortly before other people posted anything, you can add through editing your post. Consecutive posting is against the forum rule.