Quote from: pineapple_poker on Today at 09:16:52 AM

In your case, the decision to close the accounts was based on clear evidence of such activities, where the same individual controlled multiple accounts, engaging in gameplay that was non-competitive and irrational, aimed at manipulating outcomes.

Thank you for finally responding after many attempts to reach you. Unfortunately, the only way to get a response was by opening an accusation against you otherwise you would just ignore me. However, if you aim to be a reputable platform within this community, I think it’s important to provide clear rules about your game and also to evidences against what I have said.
If the reason for closing my account is an accusation of controlling multiple accounts and cheating then I must say that it's baseless. Is it forbidden to play with a friend in this game? How can you conclude that I'm controlling multiple accounts when the only connection between me and my friend is the funds transferred through the ingame feature?
Logically, the reason you closing my account is based on cheating so why would someone open two accounts just to lose money and play at the same table, especially considering you charge 5% or more on every poker round pot? If our gameplay was non competitive so how can you suggest for me to play with this friend?
We were using different devices and in different locations. If someone is attempting to cheat, do you truly believe they would transfer funds between each others.
If there are no rules forbidding playing with a friend in this case then I fail to see any reason for your actions.

In any case, this topic is mainly to clarify things for the community knowing the deposit and the withdrawal amount are very small, for users who want to enjoy poker here and I’m sure many friends here played Poker before (Betnomi). I have participated in many poker tournaments here only for fun and I knew friends from here, doesn’t it mean it is cheating? So I believe you are implementing new rules banning anyone who uses the transfer funds between players feature or tries to play with a friend now?