Quote from: virasog on Today at 11:16:18 AM

Quote from: AHOYBRAUSE on April 06, 2024, 09:41:56 AM

In the meantime, participate in one of their 50$ giveaways, maybe you get lucky (unlike me) .

When a gambler has an active scam accusation against a casino, it is usually not feasible to participate in other giveaways the gambling site is offering. The reason for this is that the gambler may or may not be comfortable gambling on the same platform where he is facing the issues. His mind will be in resolving the issues and hence he won't be able to enjoy the time spent on the gambling site.

Quote from: markk1 on Today at 10:46:51 AM

4 days have already passed, no changes. Live support sometimes doesn’t understand the situation

I guess due to the weekend the support is not being responsive to you. My suggestion will be to wait for Monday or Tuesday and hopefully you will get an answer from the support (though it may or may not be in your favor depending upon the case).

Exactly if a gambler is scammed then he would disassociate himself from all the serviced of that casino because at that moment has suspected all the services they rendering to gamblers. Therefore the person would avoid them for the fear of scamming. And the delay from the support team to respond to complain also led to suspecting them. And that is why the support team in any casino need to be active at all time. And if you won any of their giveaway contest or prediction and there is no respond from them then you have to email them if the live chat is not active.