Quote from: Slow death on May 18, 2024, 07:30:58 PM

Quote from: Willowbitcoin on May 18, 2024, 07:12:16 AM

update -

Rejected again with the following response.

"Level 3 is rejected, the customer sent a bank statement, they need to upload a utility bill for the last three months and proof of payment of that bill for each month."

The above is not true as I supplied them with a bank statement and a bank reference letter. Both stamped.

I am not going on that utility bill merry-go-around again.

Ive recreated the complaint on askgamblers with this new information. Hopefully they accept it.

I believe that in this forum there are people from your country who use stake and are verified at level 3, so you should ask them what documents they used to verify their accounts at level 3 and get the same document in your country and deliver it to stake. because it may happen that the documents you are submitting are not valid in the stake. Also you talk about 6000 USD, did you deposit the money through your bank account or was it through cryptocurrencies? and which country had you traveled to when they asked you for level 3 kyc?

Thank you for your response,
I travel back and forth between australia often and will be back in Australia in 3 months time. I am working towards getting my perm visa.

I wonder if those other thai people (if they exist) were profitable or stake only kyc people who win.

Its evident at this point it doesnt matter what i give them they will not accept it.

-= Update =-

Stake has responded and said they can not verify my bank and bank reference statements. I assume as gambling is illegal in thailand they have no pathways to verify with the relevant banks. Thats their problem not my problem.

They have asked for 3 months of utility bills again. I am getting PTSD flash backs of the back and forths i had with them last year.

Ive sent them a reply email and offered to meet up with a rep in thailand, (and cover this cost) , Ive offered to go to the thai foreign ministry and have an ID card provided with my address ( This is different than a drivers licence ). I am sure they will not accept either. I feel like im dealing with AI bots. I might be.

Ive been gambling for a long time, on some dodgy sites but i have never had the misfortune of encountering a sportsbook like this.