Quote from: Playgram.io on Today at 06:20:03 PM

Quote from: GofarChan on Today at 05:44:01 PM

Quote from: Playgram.io on Today at 03:00:38 PM

Hi @GofarChan, in order for you to make a withdrawal request after making a deposit, your deposit has to be wagered 1x. Good luck!

I already did the wager 1x,then tried the withdrawal, and it's still unprocessed until now ? come on bruh? holiday in summer time ? where is the instant withdrawals as the platform said ?

I have checked your casino history and so far you've used the welcome offer free spins on Gates of Olympus. These spins don't count towards the 1x wager rule of the deposit. Three hours later, you made one spin after that. The amount of that spin doesn't equal the total deposits you've made.

To make a clear example for you: If your first deposit was $50 and your second deposit was $50, and in between those deposits, you didn't play anything other than the free spins on Gates of Olympus, you've wagered a total of $0 of your original deposit amounts. To be entitled to the withdrawal, you need to bet a total of $100 in this example.

Quote from our terms:

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9.2. Any crypto deposit has to be wagered 1 time. In case several deposits were made with no gaming activity, player has to wager the total amount of these deposits prior to withdrawal.

Wow!!! That is means the guy was trying nto over smart the casino. I also suspected something because he said he deposited twice and was trying nto withdraw it but now way and I was like how can someone deposit money to a casino and wants to withdraw them back again at least you have to play a game and that was why the deposit was made. And unknown.to use he used the free spin and wanted to withdraw his money back. That is smart move but it failed him.