Quote from: hosseinimr93 on Today at 09:28:13 AM

I can confirm that the issues with authorization emails have been solved.
I just requested a password reset, the button worked and I immediately received the authorization email for that.

It is a story of some weeks ago, after the Freebitco.in team were informed about it by community repeatedly and they spent time to look at it, resolved it and backlog of user withdrawal requests because of email service.

Now with your post and your test on it, it means no issue on your side.

Quote from: hosseinimr93 on Today at 09:28:13 AM

I also have 2FA activated and I can login to my account without any issue.

It works for your side too.

So it is probably an issue on user sides, work for some and does not work for others. The team surely must look at it again even problems now are possible less severe than weeks ago.

Quote from: Valyvaly95 on Today at 09:56:01 AM

The only thing I wish for free bitcoin is to be present here or respond when someone is having issues…I never received a response from them here or from the support page of fbc

I hope so too. The PR account and the Customer Care account need to be more actively to answer questions from users. If they need time to have response from their contact points like wetsuit, TheQuin, they can write it down here to inform the community about it.

In future, I hope the team can publicly describe about their flow of customer support includes technical and withdrawal problems. Something like a short description that, we as PR or CS staffs, need to forward your questions to the owner or technical guys, and we will give you answers from the responsible team, when we have it.

Keep silent only makes it unprofessional, even they can not answer questions directly.

My 2 cents, as a participant of the business's campaign in the past and hope it will be back.