Re: Rollbit unfairly mades me forfeit my last withdrawal
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So, who are EVO’s customers, and how does the company get paid? Online casinos and gaming providers like DraftKings, GVC Holdings, William Hill, and 300 other such providers are its customers. These operators typically sign a three-year contract. The most basic agreements normally include access to livestreaming generic tables, while more complex agreements can include dedicated tables and environments, VIP services, native-speaking dealers, and other customizations to produce a Live Casino experience that is as unique as possible for the end user and helps the operator stand out from the crowd.
The majority of EVO’s revenues consists of commission fees (~10% to 20% of gross winnings) and fixed fees for dedicated tables, which are paid monthly by operators. Commission is calculated as a percentage of the operators’ winnings generated via the company’s Live Casino offering.
The majority of EVO’s revenues consists of commission fees (~10% to 20% of gross winnings) and fixed fees for dedicated tables, which are paid monthly by operators. Commission is calculated as a percentage of the operators’ winnings generated via the company’s Live Casino offering.
https://willowoakfunds.com/news-and-views/svn-evolution
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REVENUE MODEL
The most basic agreements normally include access to, and streaming from generic tables, while more complex agreements can include dedicated tables and environments, VIP services, native speaking dealers and other customisations to produce a Live Casino experience that is as unique as possible for the end end user and helps the operator stand out from the crowd.
The majority of Evolution’s revenues consist of commission fees and fixed fees for dedicated tables, which are paid monthly by operators. Commission is calculated as a percentage of the operators’ winnings generated via the company’s Live Casino offering. Through commission, Evolution gains beneficial exposure to the general growth of the Live Casino market.
Dedicated table fees are monthly service charges to operators who have opted to provide dedicated tables for their end users. Dedicated tables are reserved and used exclusively by the operator, and can be customised completely to the operator’s requirements as regards studio environment, graphics, brand attributes and language. The fee varies from customer to customer depending on factors such as the type of game, number of tables and active hours.
In addition to commission and dedicated table fees, there are other smaller sources of income such as set-up fees, which are invoiced to new customers in conjunction with the launch of their Live Casino offering.
https://www.evolution.com/investors/company-overview/business-model/The most basic agreements normally include access to, and streaming from generic tables, while more complex agreements can include dedicated tables and environments, VIP services, native speaking dealers and other customisations to produce a Live Casino experience that is as unique as possible for the end end user and helps the operator stand out from the crowd.
The majority of Evolution’s revenues consist of commission fees and fixed fees for dedicated tables, which are paid monthly by operators. Commission is calculated as a percentage of the operators’ winnings generated via the company’s Live Casino offering. Through commission, Evolution gains beneficial exposure to the general growth of the Live Casino market.
Dedicated table fees are monthly service charges to operators who have opted to provide dedicated tables for their end users. Dedicated tables are reserved and used exclusively by the operator, and can be customised completely to the operator’s requirements as regards studio environment, graphics, brand attributes and language. The fee varies from customer to customer depending on factors such as the type of game, number of tables and active hours.
In addition to commission and dedicated table fees, there are other smaller sources of income such as set-up fees, which are invoiced to new customers in conjunction with the launch of their Live Casino offering.
Thank you for going to a length to prove that you made a wrong statement, that casino indeed have certain monetary obligation to the providers [highlighted in red on your snippets], of which heavily implies that when a provider requires an investigation, the casino shall comply and confiscate the fund in question until investigation finished. Thus, their hands are tied, and thus, disprove your statement that brought us to this lengthy discussion.
In case you still fail to understand how casino has to comply and insist on your perspective, despite the article you provide yourself, perhaps if you can start answering my list of questions, you'll hopefully gain a shift and a better point of view; specifically this one,
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And edit for your edit, how does this scenario works out:
Player played a game, won 10,000 USD, provider feels there is something wrong with the betting pattern and/or found a bug on the game and/or suspected the player to utilize some cheating strategy. The provider requested for an investigation. The casino okayed that but release the fund [since you argued that the casino doesn't required to hold player's money], and one week later, the provider find incriminating evidences that the game player won were of a fraudulent manner.
Who bear the burden of 10,000 loss, assume your revenue share scheme? The fund is out of their hand. With whose fund should the casino "share" the revenue to the provider?
[...]
And edit for your edit, how does this scenario works out:
Player played a game, won 10,000 USD, provider feels there is something wrong with the betting pattern and/or found a bug on the game and/or suspected the player to utilize some cheating strategy. The provider requested for an investigation. The casino okayed that but release the fund [since you argued that the casino doesn't required to hold player's money], and one week later, the provider find incriminating evidences that the game player won were of a fraudulent manner.
Who bear the burden of 10,000 loss, assume your revenue share scheme? The fund is out of their hand. With whose fund should the casino "share" the revenue to the provider?
[...]
The other bunch of questions on the very same post are yet to be addressed, I'll really appreciate if you can start enlighten us with answers and clarification.
DraftKings, GVC Holdings, William Hill, and 300 other such providers aren't having problems with the same games that Rollbit and BC.game are having.
Are we sure about this and this is yet another 100% fact? That they don't have problem with same games? I don't think they have any ANN or representative here, do they? So how can we know for certain if they don't have similar issues? That no players of their platform ever have to wait for their money while being investigated? How can we be sure that it's not that they actually do, but have to wait in silence and patience since they don't have a media to complain? Seriously asking, expecting an answer just like the rest of the unaddressed ones above.
@memehunter You made a great post. I take the player’s side with no proof and make the book prove guilt.
You've made numerous similar statements in the past of which I choose to ignore, but perhaps it's time to address this and clear it out. With all due respect and complete confusion, is this really a trait that worth being bragged about? You made a public statement that you'll take side of a player, disregarding proof, how is this good for the scam accusations board and toward a case resolution, as an overseer who should stand on neutral ground?
Before you can consider this as a provocative question, no, I have zero intention for that matter on this question. I am sincerely trying to weight the benefits of it and understand how it works in this board.
I've been playing from long ago in rollbit, I don't know how can I prove that I made bets and withdraws with spanish IP(I did it) (they have it in their system 100%, but they INSTA BAN me when i sent my ID, I didn't make screenshot at all because wasn't thinking that was rollbit plans).
But I can make another acc and make the same behaviour as mine ban, so I could prove it, for now I won't because I've did KYC as requested and Rollbit doesn't want me in their page, but if they answer me saying no money for me, if is needed I will do it to prove that you can bet deposit withdraw with spanish IP until you are a profitable player, if u are a loser like I was for months you are more than welcome.
By the way I've edited my first message of this topic, because I explain the way rollbit works with restricted players and as I wrote, I think you can feel my frustration, because this is intentional.
But I can make another acc and make the same behaviour as mine ban, so I could prove it, for now I won't because I've did KYC as requested and Rollbit doesn't want me in their page, but if they answer me saying no money for me, if is needed I will do it to prove that you can bet deposit withdraw with spanish IP until you are a profitable player, if u are a loser like I was for months you are more than welcome.
By the way I've edited my first message of this topic, because I explain the way rollbit works with restricted players and as I wrote, I think you can feel my frustration, because this is intentional.
OP, the main problem here is that you played from restricted territory. Regardless of when they ban you, be it when you made a withdrawal, when you complete a KYC, when you first gambled, when you gambled for the 100th time, when you win big, or whenever that is, a ToS is still being violated.
You entered an agreement with them whenever you accessed their site,
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By accessing the site, I attest that I am at least 18 years old and have read the Terms & Conditions.
of which their terms and condition page clearly mentioned that Spain is one of their restricted country and players being a resident of this country are not allowed to play.
I am really sorry, but I can't see how the casino should share the blame of this. I've tried numerous times through VPN from restricted territories, and the pop-up always shows, so I dare to assume that either the same pop-up also shown to you but you decided to click them close, or you use a pop-up blocker [past cases and experiments from other members told me that pop-up blocker can sometimes intervene with these messages].
Nonetheless, you attest each time you accessed them that you've read them, and the ToS is still being broken.
Best I can try to push Rollbit for this matter is to pull your overall PnL, and if you're in a loss, I can perhaps ask them to consider returning the sum of your deposit so you're in break-even. If you're in overall profit though, then this case is as good as closed.