Quote from: holydarkness on Today at 09:29:58 AM

Quote from: Solguy123 on August 27, 2024, 06:44:05 PM

Quote from: holydarkness on August 27, 2024, 04:19:56 PM

[...]
OP, two things. One, do you mind to share the screenshot of your conversation with their support? What answer/explanation do you get from them?

Second, on the screenshot of gambling log you provided, on 13:04 you do have 1,871.323 mSOL, but from 13:15-13:45, you made several losing bets that resulted in 444.7 SOL, 1,325 SOL, and 101,25 SOL --totaling a 1,871 SOL-- being debited from your account, which matched the ending balance shown on second screenshot, 0.323 mSOL. You gambled them away? Because you can't withdraw them?

Correct, sorry if I wasn't clear in the OP and thank you for sorting out the screenshots. I basically proceeded in losing the money after, as I wasn't able to withdraw, so more or less I was angry and tilted.

I don't have a screenshot with a conversation to support as even though it was showing that support is live I imediatelly got prompted to "you'll receive an response via email" from an auto generated bot probably.

Okay, so... you got angry because the withdrawal was malfunctioned and gambled everything away in 15 minutes time span, while you're still attempting to reach their support for the issue? Umm... if I may then ask to reflect this latest development, what's the purpose of this thread?

I'm not trying to reach the support anymore for this issue, haven't attempted to reach them anymore as soon as I lost the money. The point of this thread is mostly to bring up their "scammy" tactic, withdrawal malfunctioned literally 2 minutes after I was over the minimum wd threshold, I literally checked 2 minutes before as I was at 0.6 SOL balance and tried to witdhraw, and went to the wd page and it was working, once the balance went over the minimum 0.8 Sol required, withdrawal was not working anymore. And they also failed to contact me regarding my support ticket.