Quote from: acroman08 on Today at 03:23:19 PM

Quote from: 8Bet on Today at 11:07:42 AM

Once the bug is resolved, our support team will credit your account with the full amount of the Cashback you held at the time of the bug. We will notify you through the support channel or your email.

just to be clear, you are only refunding the full amount of the cashback during the bug but not the winnings he won after gambling the cashback he got from the VIP?

Wanted to know about this as well, will appreciate a further explanation regarding your statement.

Quote from: acroman08 on Today at 03:23:19 PM

[...] anyway, @OP it sucks that you weren't able to withdraw your fund at the time you wanted it to be withdrawn but at least they'll refund your cashback.

With him betting all of his balance because he had an issue in a relatively extremely short time [15 minutes instead of hours or days], I actually more concerned with OP's rage betting, as I believe it's some sign of problematic betting behavior.

OP, Solguy123, I'd appreciate if you reflect to this question deeply before answering them, we're all here to help and care for each other. If you indeed have a problem with your betting habit and would want to have some help, and suppose setting yourself on self-exclusion is too much, I think I can reach some of casinos representative to exclude you if you want me to.

Kindly let me know.