Quote from: Pandu Geddon on Today at 08:07:49 AM

Quote from: klevisi on Today at 07:05:17 AM

Hello Guys!

I wrote here on this thread some times ago about a very complicated issue I had with BK8, regarding loss of my registered number and 2FA. I was not able to withdraw my money as a result. I took some guys advice here on forum to contact BK8 OP and he was really helpful. The guy was able to help me. BK8 even bypassed one of their rules and I was able to withdraw my money.
You all know well that the Sportsbooks and Casinos are happy to prevent you reaching your money citing their rules. I'm happy to tell you that this was not the case with BK8.

Thank you OP

They must have a special approach to your case that ends happily for you. if you managed to make a withdrawal in the end, it means that there were no serious problems related to the casino and sportsbook terms and conditions.
I am sure BK8 is also very serious about their terms and conditions. they may exclude some cases that are not burdensome to them. Of course, after some investigations are carried out, if there are no serious problems that can be detrimental to the casino. they may be able to give a little leniency, like what you experienced.

Congratulations to you.

The case was that I was not able to register my new phone number, I also had lost 2fa. OP was able to help me register new 2fa through email. You are right, this may not be a breach of their terms and conditions, but normally many sites are very rigid about everything, just to prevent you from withdrawing money. I posted this just because I'm grateful to OP, because even BK8 customer service did not do much about the case...