Post
Topic
Board Scam Accusations
Re: Thunderpick.io scammed me for 8725$
by
Joel_Jantsen
on 26/11/2024, 19:21:35 UTC
~snip~ They say I breached legal terms 5.1 and 15.1, which I didn't and I don't even understand what they didn't like about me, when I asked for additional details they just say the same thing again that I breached legal terms legal terms 5.1 and 15.1 like notal NPCs to be honest. ~
You will always get the same answer by reaching their live support agent or email support team. They aren't going to give you exact information for closing your account and seizing the funds. Even you won't get any help from any 3rd party mediators. Thunderpick team don't cooperate with the mediators. Now you have only one option left to get further help or information, you have to send email to their Dispute Resolution Office.

Emailed them, thanks.
I doubt anything good is coming from it either. Lawer up and send them a legal notice. You can additionally file a complaint with their license provider that is  Curaçao (license No. 1668/JAZ)

Ensure you download all your interactions with them including your transactions/bet history. You've to form a very solid case for this to work so if you were actually cheating/violating any of their rules just drop it and move on.