Quote from: pakhitheboss on Today at 01:16:18 PM

Quote from: beatrixissac on Today at 07:43:14 AM

Good evening, my money has not been paid for 3 days now, the amount of $40,000 is still pending processing. What’s interesting is that this is essentially the amount of my replenishment that I won back. I wrote to support, she is silent.

I am sorry to hear that you are facing withdrawal issues from the casino. I have a few questions if you can answer them, what I want to know is where did you connect with the support staff. Did you connect on the chat or did you sent an email? Please let me know so that I can help you further with your issue.

There is no such thing as a chat up until now. There is only a chat bot and as we all know bots don't really help and they can only answer simple problems related to the site, but nothing account related.
Another thing I am encountering at the moment is that I don't receive the login email when I try to log into the account through the browser version. The first time I did that I got the email but now (tried it twice) there is nothing unfortunately, even after waiting several minutes.

Hopefully he gets this resolved quickly!