Quote from: Mahdirakib on Today at 12:22:31 PM

Quote from: Zwei on January 15, 2025, 09:14:46 PM

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

Don't expect that OP will change their marketing strategy. They will try to convince you by saying that "we allow the users to play anonymously as long as they don't breach the terms". Most of the casinos allow the users to play anonymously until they do anything wrong or win anything big. So, there is no difference between Betpanda and any other casino (where it isn't mandatory) KYC verification requirement. OP is also proud of their misleading marketing strategy

Marketing strategy should be done in a better way, at least it should not against their own written terms but lets just see what will happen in the future.
If there will be a player being asked for KYC due to specific threshold, the OP should be able to help this player to skip the KYC as long as the player did not breach any term.
Actually sticking to their own written terms is better than stating a different statement here in this forum, simply say that KYC can be asked anytime, I'm sure most gamblers are understanding it really well these days.
No need to promise KYC free because I believe it does not exist anymore unless it is a fully decentralized casino.