Quote from: Mahdirakib on January 29, 2025, 04:30:58 PM

No, those bets don't look faulty. But the decision has been made by the odds provider to not pay you the winning amount (as you were already limited by the odds provider). Where Betpanda has applied the unfriendly terms to confiscate your deposit.

We never stated that the bets themselves look anything out of the ordinary when looked at in a vacuum, we instead stated that looking at the betting history alone will not prove the matter to any direction - not what the customer claims or what we have stated actually happened.

To make conclusive decisions on what actually happened, the Sportsbook provided has access to far more data and are able to make far more informed decisions than ones simply based on the basic information of the bets placed.

Quote from: bettingfede1998 on January 29, 2025, 07:57:53 PM

Yes, but on Betpanda, my winnings were not voided, as I’ve read is the standard procedure in these cases. Instead, they completely blocked my account as if I were a criminal.
On BC.Game, I was limited from placing bets of 20K USDT (which I saw by clicking on "max bet," though I never actually played that much on a single bet lol) down to 200-300 USDT. They didn’t take away my winnings.

We are not in a position to comment on how other operators act in such circumstances, it is very possible that they have different Terms and Conditions as well as other rules in place for such occurrences.

All our practices and rules one must adhere to are clearly outlined in our Terms and Conditions, making them very clear and transparent. Anyone can read these Terms before even creating an account with us, and we strongly recommend that any individual who is looking to join any casino, not just ours, familiarises themselves with the rules, prevailing regulations and other terms of the service before creating an account.

This is paramount to avoid any confusion regarding what is allowed, what isn't allowed, who is responsible for what and when, and should there be any confusion or a point that is unclear to them, contact the casino in question and confirm if they are comfortable with these terms.