Quote from: Mahdirakib on Today at 03:47:10 PM

Quote from: Birandony on February 05, 2025, 03:15:39 PM

I started writing in the chat, why isn't it working??? They told me to try using Asian countries in the VPN. But they didn't work either! Simply going through the countries, I eventually managed to somehow enable this verifier, but due to a poor network signal, the download was barely moving. I had to interrupt the verification and start it again. This time, it seemed like I was able to upload a photo of my document. But then I received a message - WE WERE UNABLE TO VERIFY YOU.

Maybe the issue has happened there for this reason. Getting back from the terms of Bk8

Quote from: https://bk8btc.com/en-my/info-centre/tnc#terms-15

15.1 The Company reserves the right in its sole and absolute discretion to void any winnings, freeze and forfeit any balance in your account, and/or to deactivate your account without cause at any time including, without limitation, if:
~snip~
v. you have failed to provide the identification information upon request;

So, the failed verification attempt and the delays in the further attempt has caused the problem. The representative of Bk8 casino (BK8.Official) hasn't come in the forum since last two weeks. I guess 'BK8.Official' will take necessary steps to solve your issue when he will be available here. They have a telegram support team, but they are same as the live support team.

Well. Nothing good for me.
All that's left is to wait.
In general, when you get into such a situation, you don't understand how this is even possible? any bookmaker can just take and close your account with all the money?!

And you don't know
https://www.curacao-egaming.com/public-and-players/complaints-landing
is this site related to the BK8 GCB license?

I filled out the application, but also read on the Internet, they say that they never answer anyone. As if this is a fraudulent Curacao license that covers other casino scammers.
It is interesting that there can be no impact on them at all in principle. The only exception is real lawsuits. But real lawsuits cost a lot of money and are practically unprovable!

Guys, does anyone of you know of any world organizations for player representation? My situation directly indicates that any casino, even with a license, feels like an all-powerful organization. You can send money there, and in the opposite direction it's "let us check you". Is it even legal to accept a deposit from a player if the bookmaker somehow identified him as undesirable??? In my case, I lost most of the money and they refused to return even a small part of it to me...