Quote from: _BlackStar on Today at 10:18:33 PM

Quote from: un_rank on Today at 09:47:37 PM

You should include some proof of your situation. this could be through screenshots of your account showing deposits if you were able to take them before you were suspended, you can also include your conversation with the support team.

- Jay -

Yes – that's what I wanted to say to the OP too.
If the OP wants the case to be handled well - then it's best to first complete all the evidence that supports your claim. You have receive a reply email from the Rakebit casino - it can also be used as supporting evidence that the case is true. False claims can be posted by anyone to damage a casino's reputation without providing proof - so it's best to post proof and details.

This is the email I received from Rakebit https://imgur.com/a/vpVfGnQ