Quote from: spencerkong1993 on February 12, 2025, 06:15:12 PM

Quote from: CryptSafe on February 12, 2025, 03:59:36 PM

Quote from: spencerkong1993 on February 11, 2025, 05:46:52 PM

Quote from: CryptSafe on February 11, 2025, 10:04:13 AM

Quote from: khaled0111 on February 10, 2025, 09:29:35 PM

Actually, they have an official announcement here. Here is the link to it: RakeBit ann thread
The thread is not very active and that’s probably why you have missed it and the name doesn’t sound familiar.

OP, their official representative has been online just a few hours ago. Since he is still active, I suggest sending them a pm or posting in their thread to attract their attention. Maybe he will be able to help you resolve this issue.

Obviously, their name sounds strange here as a result of their inactivity. If they had been very active, we could have known about their presence and that would not have been an issue because OP would have been able to reach out to them so easily. Thanks to you for bringing up their announcement thread for easy access for OP and I believe OP would make good use of this opportunity to reach out to the representative to resolve his issues with the casino.

OP, you can upload your picture evidence through https://imgbb.com/ or https://www.talkimg.com as provided by Zwei

Thank you,

I will be quoting you for visibility.

From the uploaded picture I have seen, it was stated that you can withdraw an amount of bitcoin which I think should be your deposit and it was also captured in your upload that you violated their terms of use which made them get your account blocked. Maybe you should properly explain yourself so that we could properly understand what transpired because from the looks now it is obvious you likely defaulted a rule which resulted in you being suspended from the casino website.

Yeah I’m really not sure what I could have done wrong, I simply signed up for their website, didn’t take any bonuses and deposited a few thousand dollars and won around $12,000 taking NHL spreads and totals live. Once my account was at $16,000 I was limited so I made a withdrawal request and they stiffed me. I’ve never made an account on this website before and there’s no way I broke any terms of use.

If you claim you have not broken any terms of use by the casino then why would they block you from the pictorial excerpts as uploaded by you, they said you defaulted their terms of use citing some reason why they did that but I was just curious if anyone around you there uses the same system or whatever you use in accessing the platform before. Have you tried chatting with their representative here to further help you rectify your case with the casino? what was his response?