Quote from: Awaklara on Today at 11:10:07 AM

Quote from: CryptSafe on February 18, 2025, 05:24:08 PM

Quote from: efialtis on February 18, 2025, 04:32:29 PM

We have reviewed Betkin and here`s what we think --> https://www.btcgosu.com/review/betkin/

So far, your reviews has been among the best and most reliable to work with. I have read through your review and all you have reviewed about the casino seems accurate because I also noticed some as it relates to their website online customer support and members have been commenting on it which I think the casino ought to look into with utmost urgency because that aspect of the casino is very important if they want to retain customers. One of the major things gamblers look out for in a casino is their customer support because that is what determines how safe their funds are if they are being neglected by the customer support then they would not see it safe for them to continue with the casino and would move to the next available casino to play their games as the market is very competitive and open to all.

Regarding customer support, in the BTCGOSU review I read that live chat is included in the negative points of Betkin Casino because it is not available 24/7.
I think this is in contrast to Betkin's claim, which is available on their website. They say that Betkin's support team is available 24/7. I think everyone can read it on the Web.
I think they also need to improve in this sector. Customer support will be very important to give an impression to customers. If they leave customers with a long response, it will definitely cause dissatisfaction.

Customer support is another area that should be actively functional irrespective of the time any complaint is coming. That alone can guarantee that a customer would feel free to keep their funds with them to play games or not because if they have issues and customer care does not respond in time, it is assumed that they are not safe and serious about putting their money in their custody to play games and if anything happens, they would not respond to them giving them the attention they needed as at when such issues come up. This alone scares gamblers from unserious casinos that do make their customer care a priority.