You claim to have been transparent, yet AskGamblers itself has stated that you failed to provide reasonable justification or solid evidence to support your accusations against me. That statement alone contradicts your claims of transparency.
Us being as transparent as we can up until to the point where it could be detrimental to our services might differ from their definition, but it does not mean we have not been cooperative or transparent.
I understand that you are simply enforcing your own rules, but rules must be fair, reasonable, and properly justified. In this case, there has been no clear justification for the confiscation of my deposit.
You urge players to read your Terms and Conditions, yet nowhere in them does it explicitly state that a player’s deposit can be confiscated in the way you have done with mine.
We absolutely believe that the rules are exactly that, and the justification to confiscate the funds under these circumstances is clearly stated under “5. ANTI-FRAUD POLICY” of our Terms and Conditions:
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
this is just a lie. your own marketing and the statements you made here on the forum contradict what's in the terms, so spare us your nonsense.
We don’t believe this is the case at all, could you please point us to where we have been contradictory of our own terms?
If you refer to the No-KYC policy, this is true. All players who do not breach our rules in any way are free to enjoy a KYC-free experience at our casino.
rather than behaving like any other bookmaker on the planet.
We would like to reiterate that each bookmaker has slightly different rules and terms of service, and we recommend all users to familiarize themselves with the said rules and terms before using the services of any casino.
The real question is whether it’s actually legal
We can confirm that we operate perfectly within the Costa Rican laws and regulations.
No player should ever go through this. If this can happen to me, it can happen to anyone.
We do urge all players to adhere to the rules of our casino and Sportsbook to avoid confusion about what is and what is not allowed.
It's true that every site scams more or less
We would like to emphatically disagree with this notion, as we have not scammed anyone. We have simply adhered to the terms of our services.