Us being as transparent as we can up until to the point where it could be detrimental to our services might differ from their definition, but it does not mean we have not been cooperative or transparent.
So, your team expects everyone to praise the rules of your casino, even if they are not friendly or transparent to the gambling community? There is lack of transparency in your marketing policy, the terms aren't really friendly for the users, and now you have failed to provide the evidences to the mediator. I just
noticed it today.
I had considered OP as guilty here by following that he was limited by the same odds provider at another sportsbook. But now I can see that Betpanda services are different than reputable, transparent and trusted betting platform.