Quote from: holydarkness on Today at 04:55:22 PM

Quote from: Drahmaar on Today at 04:14:43 PM

Quote from: holydarkness on Today at 01:47:23 PM

Umm... let's see if I get this correctly and feel free to correct me where I am wrong:

1. You still consider this case as unresolved
2. You don't want me to continue reaching my contact for this matter
3. You don't want any response from BC representative either
4. You'll keep updating people about your case
5. Because they don't want to refund your lost fund due to the tipping?

Im still considering this case as unresolved.
How someone could login to my account without OTP, if I had OTP activated??
It seems like BC security glitch. (And their representive told me here that was my issue that my account was hacked. What a joke. Im 27 year web developer and never had this kind of issue in my life. BC just dont want to admit their fault.)
And yes I dont want you to continue work with my case.
Im gratefull to you for what you have done for me, but thats enough. IM OUT!
Main reason isnt lost fund. Its how BC cares about it users and because now I know how, I dont want anything from them!

So instead of wanting to get to the bottom of this and get the situation cleared, since you consider it unresolved, you want to stop getting, basically, any input that might get us into that point where things are clearer. I shall not reach my contact any further because that's enough [your gratitude is welcomed very warmly, by the way] and you don't want to hear any response from their rep who probably could get a better understanding from the developer on their side.

That's why you'll keep informing people about your case, because it's about how they care about their users. That you don't want to listen and let them explain, to show how much care they have to their users? A little bit paradoxical, no? Help us understand the real aim here, or at least explain the paradox?

I dont think its Paradox. Ill explain again.
Ive opened this case one month ago.
In this one month only 2 things happend. They locked my account and then they unlocked.
I could done this with myself.

You know what is real Paradox?
First time when I texted their support that someone did those two tips unauthorized, he told me with Ironical Way
"So my dear, you are telling me that someone send those Tips? Its impossible, because you have OTP activated".
And now, their representative posted here, that my account was definitely hacked and he accused me for this. Isnt it PARADOX?
I knew that my account was hacked, but HOW? How someone can login to my account without OTP?
Dont you think thats problem of BC end?

Thats online Platform which is made by humans and humans are making mistakes. They have some security glitch and they dont want to admit it, because it will be bad for their reputation.

I want to close this case here, because how can I provide evidence that Im not clicking suspicious links or doing some stupid things to get my accounts hacked.
It was their fault that my account was hacked and they dont want to refund money.

I have plenty of reasons why I dont want to continue with BC.
1. Terrible support.
2. Lifetime waiting for email replies.
3. Dont care if someone like you dont text them
4. More and more people keeps posting here about their problems with BC. Forum is full of accusations of BC.

So my friend, yeah I dont care anymore.
But if you are still interested in of this case, like professional way, you can keep research what really happend.

I even got Free 20USD bonus from BC as email, but still I dont care.

And yeah, if someone post about BC here. Ill share my experience with them.