Quote from: Shishir99 on Today at 02:21:44 PM

Quote from: Galactix on Today at 12:58:03 PM

Every platform operates differently, and there’s no single approach that will make 100% of players happy.

I have to agree with this part. No matter how hard you try, you will always find some players who do not like development and update you. If you create a promotional offer, you will realize some of the players liked it, while some others will criticize you because they didn't like the requirements. So, you should focus on what the majority of them suggest.

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At the end of the day, time will tell, and we’re committed to building something that’s both sustainable and rewarding for players who engage with the platform.

That is a great statement at the end. In the casino industry, the most important thing is to provide support to the customers and stay honest in business. That is the key to the success in this business.

Glad we’re on the same page

No matter what changes or offers we introduce, there will always be mixed opinions, and that’s completely normal. What matters most is listening to feedback, identifying what makes sense for the majority, and making adjustments that benefit both players and the long-term sustainability of the platform.

Completely agree that honesty and strong customer support are key in the casino industry. At the end of the day, trust is what keeps players coming back, and we’re committed to maintaining that by being transparent and continuously improving based on real feedback.

Appreciate the discussion and the insights—it’s great to have these conversations!