Curious, without naming names, what’s the worst experience you’ve had with casino support? We would love to hear some real examples of what not to do.
Fake welcome bonuses. I know a casino who used fake welcome bonus to lure gamblers to their site and at the end , even their users have made their first deposit which is part of the ToS to access this bonus, the bonus still remains locked. The gambler will only see the bonus but can't use them and after a while it vanishes.
Another is fake promotions. They do so much publicity on big bonuses. When you see this offers, everything in you will be so enticed. You could go any length to ensure the conditions for this bonuses are meet and at the end of the day they make it so impossible to cash out.
I have had a such experience in a local casino, huge bonus was promised on your first deposit and when you made deposit the bonus will be sent to hour account but when I wanted to use it takes me back to the home page. I thought it was account that was having issues then I asked my sibling to open an account with same casino and it same thing. There are lot of casinos who offer fake welcome bonus, bonuses you won’t be able to use.