Quote from: bitmover on Today at 09:35:28 PM

Quote from: SportingFan on Today at 07:24:35 PM

Why would I create an account here to make up a lie about their support not answering me? I have followed the forum for a while, but have had no need for an account before now and because of this issue. Would just be very weird to lie about something like this. As I said they marked my ticket from saturday as resolved last night without response, so I no longer have access to that ticket since I had to create a new one to contact them earlier today. If I knew how to upload a screenshot from my current chat with them which has no response since 12:55 today I would do that, but I am new here, and do not see the option for attachments unfortunately. Other than this, I am very impressed by whale.io and their casino.

Whale.io is a serious business. It won't scam you. Relax.

My suggestion is to explain everything of your ticket here.

If you need to post screenshots, paste it in talkimg.com
Then paste the code here. Other users will.quote for you so everyone can see the image.

I have wagered for tens of thousands at Whale and done several big withdrawals. My concern was never that they would scam me. I am fully aware that they are a serious site. My only point was the lack of response for several days. But, they finally responded a couple hours ago, and paid out the missing bet which was not automatically paid.