Quote from: Faizan Zen on Today at 08:17:40 PM

Quote from: Pumared on Today at 08:07:34 PM

Quote from: tabas on Today at 06:04:03 PM

Quote from: Faizan Zen on Today at 05:33:09 PM

What happened to bc.game. After the change of CEO and the launch of bc 4.0 everything is getting worse day by day

It's still fine and kicking and look at the reviews there, if you'll read those disappointed ones, the issues are taken care of by the support and they're replying there. Not all but at least they're very active looking into the concerns and complaints there. I've read some that have left 1 star have violated TOS and have done something against to bc.game. But the rest, they're doing their best to address all the issues. No casino is perfect but we can see that they're doing all they can to respond and provide an excellent service.

What always happens is that the user has a problem, complains until they are heard, and when they are heard, they sometimes don't come back to give new feedback, whether it's good or not. So that's what I believe happened in these cases. Many are resolved and the user doesn't come back to report it, and the bad review stays there giving that impression.

Do you have any evidence for what you are saying? or is it just speculation?

https://fintelegram.com/urgent-warning-bc-game-a-high-risk-crypto-casino-operator/
https://next.io/news/regulation/bc-game-declared-bankrupt/

Kinda sure my list here can be used for a somewhat valid "evidence", at least from the forum's perspective [which IMO kinda more credible than TP] instead of the other platform referred in this particular discusion. You're free to read the link to conclusion provided at each of the resolved case [or others that preceeded it, where he conclusion-system is yet to be added], to see how many players bothered to return.

Though... I personally think they bother to return to report the update or not is rather irrelevant and overshadowed by the status of the cases themselves [resolved] as I'll update the status of the thread regardless of their return, and more importantly and more on point to the discussion you both have, it shows that BC support do their best to handle matters.