Quote from: Explace on April 07, 2025, 09:16:40 PM

Hello! Thank you for checking our service so thoroughly - we like your meticulousness, even if the “crystal ball” gave an unexpected interpretation.

Also regarding “reselling”, we do not resell other third-party services, but aggregate offers from different providers to offer the most favorable rate to the client.
Delays in exchanges can occur due to blockchain or third-party issues, however we try to minimize them and constantly improve the service.
Subsequent transactions that you specified took 2-4 minutes.

In fact, we are very happy to receive reviews on our service and it is very valuable for us.Thank you very much for taking the time to do this.

I believe the term 'reseller' accurately describes your business model based on the following observations:

1. The deposit addresses provided to users are directly linked to third-party exchanges (like HTX and Gate.io). This indicates that users are not depositing into your own wallets but rather into those of other exchanges, which is a hallmark of a reseller model.

2. The outputs on Ethereum being made directly from these third-party exchanges to user destination addresses further supports the idea that your platform is facilitating transactions rather than executing them independently. This aligns with the definition of a reseller, as you are providing access to the services of these exchanges.

3. If users are effectively interacting with the interfaces of HTX or Gate.io through your platform, it suggests that your service is acting as an intermediary, which is consistent with the reseller concept.

4. While you may aggregate offers to provide favorable rates, this is nowhere described on your website or at your anouncements or terms of service. The overall description of your service falsely misleads users to believe you provide your own liquidity, which users will only be able to know only after starting an exchange. The underlying mechanism still relies on third-party exchanges for the actual trading and transaction execution. This is a key characteristic of a reseller.

If you want to be viewed as an aggregator then you should state it clearly at your announcement and website to not mislead users about what is your service about. I'd say there is a clear lack of transparency on your side and you denying the reseller term doesn't help.