Quote from: BlackBoss_ on Today at 05:44:08 PM

Quote from: ultrloa on Today at 11:34:18 AM

Check this thread https://bitcointalk.org/index.php?topic=5536832.0 maybe you will get an idea on how to get a fast response from them.

Also base on that thread the user contact get a fast resolution of his issue when he write them up in this email compliance@rollbit.com so try to send them an email, then see if same with that user you can get more faster response from Rollbit.

Not only one user but actually two users with their successful contacts to Rollbit team and got their issues resolved.

The given email address looks like one from Rollbit's Compliance Team and I did not check those user issues but likely are related to ToS Compliance on Rollbit.

Quote from: luivieira on April 09, 2025, 01:41:15 PM

Hi... Everything went well, my account was released and my withdrawal was paid after opening a complaint on cassinoguru and sending an email to compliance@rollbit.com.
Thank you very much for everyone's attention, especially @holydarkness. Good luck to all.

Quote from: lucaschen520 on April 10, 2025, 08:05:01 AM

Thank you so much for your help. After I contacted compliance@rollbit.com, my account was restored. Thanks again!

Yes I also saw that, and finally they found a way out. I think there is no other reason from the casino when they hold accounts or freeze withdrawals other than there is something suspicious.
Well, the problem that I often see is that some people are indeed impatient and they immediately accuse while they "haven't" found a way to contact directly. But this has indeed happened often, meaning some users come to accuse while they know where their mistake is.