[...]

I never asked for a self-exclusion or a full account ban—I even explicitly told them not to if it wasn’t possible. That’s exactly why I want a real Roobet representative to actually review the chat logs and tell me something different—or at the very least, explain on what basis my accounts were blocked.

Whether or not they fulfill my demands, this case still has far too many unanswered questions—and I fully intend to get them answered.