Quote from: alvin8 on Today at 11:13:29 AM

Quote from: holydarkness on April 24, 2025, 07:12:09 PM

Quote from: alvin8 on April 24, 2025, 05:09:56 PM

Quote from: holydarkness on April 24, 2025, 04:04:03 PM

They've actually told me that the only option is, unfortunately, only to cancel the progress [namely, you just let it voided as the time runs out] as they can't overrule the decision made by the provider. I personally believe the chance is very slim that I can talk them into allowing an alternative fulfillment through casino betting, but I'll try. Don't hold your breath, though.

Thanks for the update I really appreciate your honesty and efforts.

I understand the limitations if the provider has set strict rules, though it’s definitely frustrating considering the progress I’ve made being halfway through a $4,437 bonus.

If there’s any room at all to reconsider, even for partial fulfillment through an alternative method like casino wagering or whatever, I’d truly appreciate it. I know it might be a long shot, but this means a lot to me, and I’d hate to see that effort go to waste.

I've inquired and they told me that they'll try to escalate this to the department handling it [well, all they said is "our team", so I actually have no idea which department this is that need to be convinced] and give their best to propose the alternative of fulfilling your wager. One thing to stress though, even they also told me that they can't promise much.

I'll update once I hear from them, shouldn't be long, as I told them that we're running with a timer here, so they reached whichever department handling the plea right away.

Thank you so much for the update I truly appreciate you taking the time to escalate this.

Seems like you didn't read/see the reply from the official BC support above. There won't be any updates since they already made some sort of final decision on your case.