They even cited that the charge was for "mining fees." Are you kidding me? Mining fees for USDT. In short, I rushed to the live support, and we had a very heated argument that later made them apologize.
You probably won the argument because they understands the legal count charge as the case maybe if that was a centralized exchange you used.
Besides, they did it innocently/ignorantly, so they have nothing to fear.We're talking about reputational criticism here which I'm believed that a slight shit can ruin it all.
You also think you've been the only victim?
-snip-
Also, I speak for myself, and about my experience the way I like it to be done, anyone can come out to speak theirs of any company the way they want, so you can't force me. This broker remains my top-rated broker till today and my withdrawal fee issue with them was resolved even more than I wanted. They've even overhauled their entire crypto funding a few months after the episode, so what else do you want?
Why are your expressions being so aggressive at this point? You brought to our attention about an exchange charging you $8 on a supposed free $0 transaction which already tainted the exchanges reputations even though they reversed to the fee lately.
If not of your brave move to claim your right I guess they'd had succeeded in you so, you can imagine other users or the platform who might not be audible as you? I guess they'll be the real victims without evening knowing they're being unnecessarily bein charged.
I don't even know the point of your contact as you expressed with a grievance here.
And talking about the threads title and your experience with the exchange, I literally don't think that same exchange worth those your credit of them because they're not being fair with their service if judged by your parent post of this thread.
Don't be biased, I'm not talking against you but the unfair service of the exchange based on your story.