how Solana moved from the deposit address to another personal deposit address on Binance. The reviews on Coinradar confirm that Change Ltd. is no longer the same service we knew when they ran a signature campaign here on the forum.
AFAIK, They do not have a reserve and therefore the service uses Binance,WhiteBit APIs.
Since escrow has been withdrawn I don't think this service can be taken seriously. In the past I could trust them up to ~$500, but after reading this it might go down to zero if they don't give @OP a refund.
Yes. At least, he deserves a refund whatever the reasons they have to not credit the amount to the op balance. What makes me wonder is that this is not a big amount. About $1500 is not that significant amount to suspect about its sources and ask for AML and KYC procedures that may take all this time long. The only possibility that came into my mind is that they have plan to scam the full amount by let op wait and wait until gets bored and forget about the whole matter. This is a classic method used by many services who don't care about their reputation.