Quote from: holydarkness on Today at 04:49:46 PM

Quote from: buik on Today at 09:44:38 AM

Quote from: holydarkness on Today at 09:36:47 AM

Quote from: buik on May 18, 2025, 08:48:35 AM

Still no response from their team...

Got a reply from Razer. Your account was not closed due to AML kicking in, it's due to sportsbet abuse. As with other casinos, I'll dare to venture a guess that the restriction and flag was requested by their provider. Do you happen to have bets on other platform who share the same sportsprovider as Rollbit and you're still free to play there?

That doesn’t really make sense to me — I still have full access to my account, I just can’t play or place any bets. As for other casinos, yeah, I’ve used BetPanda and BC.Game, but I never got banned there, only had some betting limits set. So I really don’t understand what the actual issue is here. Also, I have not placed many bets on rollbit, if I remember correctly. If I have to guess it was around 5-10 bets max

That actually goes in line with Razer's explanation. If the restriction and the confiscation is imposed by the provider, then the casino will obey to the request and lock that feature that the provider asked, but it shouldn't affect the other part of the casino as they simply following the provider's request.

About BetPanda and BC, do they share same provider? I'm blind here at what provider provide to who. Mahdirakib, mind to assist me here?

So even if I did get some kind of restriction, I still don’t understand. I didn’t win any crazy amount. I just went from like $600 to $1200, that’s all. What bothers me more is why I’m not even allowed to withdraw my funds. First they told me it’s because I have “multiple accounts,” then its about "AML concerns" and now it’s suddenly about “sportsbet abuse”?

As for BC.Game and BetPanda, yes, if I’m reading it right, they seem to have the same provider as Rollbit. Which is Betby

Also, I have still full access to my account on rollbit, but I cant play there any slots, place bets, withdraw or deposit funds. Basically everything