[...]
Additional Notes: Now, I'd like to add a couple of positive points. Throughout the situation they were very communicative, responding to every email promptly, even though we haven't been able to reach an agreement. KYC and AML were done in a couple of days. At the moment of cancelation I had a huge balance which they paid out in full to me over time, respecting their withdrawal limits. At one point during this situation, they made an accounting error which they fixed after I pointed it out and gave me $5000 cash as an apology token. They're clearly doing well financially, have a great site with high limits, and if it weren't for this situation I'd argue that they're the best crypto casino and sporstbook at the moment. However, I feel that they've grossly mishandled this particular sportsbook issue.
I'm confused. Is this case got resolved by itself with them paying you in full, in installment [due to daily withdrawal limit, not financial issue], or were you saying there was prior issue with them, which they're currently resolving through settlement payment [again, due to above], and this new situation occur?
The case is not resolved, they still owe me $300k for the canceled bets. The withdrawals I mentioned was my balance unrelated to that. Sorry for not being clearer.