Quote from: Bitcoin_Arena on May 25, 2025, 10:48:57 PM

Quote from: Wiwo on May 25, 2025, 08:23:31 PM

Quote from: randomuser8888 on May 25, 2025, 06:40:11 PM

hi bc game support could you reply to me via pm for my support ticket/ issue. thank you!!!

Why not reach them through pm here or contact them directly via the site support that is the best and fastest way to get a respond, instead dropping comment here on the ANN demanding for their pm, it won't work that way and support have a way they work most time's.

Between wishing you all the best on your issue.

It appears he tried reaching out through site support and got no immediate response, so he came to this forum, probably tried reaching out to one of the representatives. I am not sure which account but BC.Game Support who usually deals with such issue has not been online for the last 4 days, thus the reminder in this thread.
BC.GAME on the other hand mostly deals with promotions.

The case of customer support has been something that the bc.game casino really need to look into again because this is what almost gave them a bad reputation before on their stay in the community and I think it's starting to resurface because how would customer support which is supposed to be active 24/7 not be online for 4 days, it's not good at all from their end.