Quote from: holydarkness on May 27, 2025, 04:52:11 PM

Quote from: konstantin92 on May 27, 2025, 02:22:53 PM

Quote from: holydarkness on May 27, 2025, 10:12:35 AM

I'll take this as a "yes, I don't mind the amount disputed, I just want to regain access to my Rollbit account, to play on their casino section and being allowed to deposit and withdraw".

Let me try to page Razer later about this and see if he can arrange that. I have to go.

but it is still not clear to me why then they accuse me of allegedly having other accounts on their site, if the flag on my account was set by betby

Well, they didn't explain or add any point about multi-acc in their final verdict, did they?

I believe it's a template that Rollbit use to tell their players to reach their compliance team as they found issues with the account. Yes, it can and should be be better worded, I've ask Razer to consider about this, to tailor the response more personally and more specifically instead of hitting with random accusation, but I can't force him to do what I think should be done. And here we are.

Hi, It's been a while since I sent messages to Rollbit, but I still haven't received a response. Have you contacted them? Have they given any other information?