OP, you shared ascreensht for youea screenshot of your last converstationconversation with their cutomercustomer support.
They said they would let yu ithdrawyou withdraw your mudtmost recent deposit orfunds withno guarzntted. Did they do that?
I understand that you want to withdraw all the money you have deposited, but unfortunately it doesn’t work that way. If you have lost some of the money you have deposited while playing, then they can’t refund it to you.

OP, you shared ascreensht for youe last converstation with their cutomer support.
They said they let yu ithdraw your mudt recent deposit orfunds withno guarzntted