Quote from: JollyGood on July 08, 2025, 06:36:18 PM

because deposits can be made but then freeze the same accounts when withdrawals are attempted.

Self-exclusion is a process that casinos must enable, its purpose is to help and protect players.

Did bc.game protect me?
NO
They allow me to register deposit and play.

Did bc.game help me?
NO
On the contrary, they did not help me, they froze my winnings, only based on my request for withdrawal.

How can they, based on the idea and process of self-exclusion, which is supposed to help and protect players, take away a player's winnings. This really makes no sense to me.

I am not aware that I broke any rules when registering an account, this responsibility must be on the casinos to ensure that the self-exclusion process helps and protects players. They are just getting easy money from gamblers based on this idea and mechanics. This is absolutely against the meaning of the self-exclusion process.

They did not verify my identity in the registration process, they allowed me to deposit and play. So I played.

And I won't write here now what else they did wrong. Maybe later and in another place.