Quote from: JollyGood on Today at 08:13:49 AM

I mentioned something similar in a different thread and it is relevant here too, I think it is becoming increasingly difficult (if not impossible) to defend BC Game against many of the accusations being made against them. They are supposed to be a professional company and that should include exceptional customer services and customer care. Going by the accusations made against them in the forum, it seems they have zero respect for their customers.

If you are correct about them not having a licence to operate in your country, I hope you proceed to report them to your Ministry of Finance because if they fine BC Game millions of USD$ it could be the wake up call they need in order to either become a serious business that provides excellent customer services or they will declare bankruptcy and shut down.

Quote from: cendaaa on July 15, 2025, 10:21:05 AM

I have not received any new official explanatory statement from BC.game, not even here on the forum.
We are now preparing a complaint to the Ministry of Finance of the Czech Republic, which is responsible for the license and the Gambling Act.

If bc.game is going to focus on violating one sentence of the terms and conditions, which is supposed to protect players, they have violated almost the entire Gambling Act, which you can download in English here.

https://www.mfcr.cz/cs/kontrola-a-regulace/legislativa/legislativni-dokumenty/2016/zakon-c-186-2016-sb-25992

So that is the first thing that will most likely result in a legal dispute.

The second thing is that we found out that they probably do not even have a license to operate gambling in the Czech Republic. The ministry sanctions this circumvention of the law with a fine of up to 2 million dollars, as stated in the Gambling Act in CZ.

They've already been fined three times: Spain, Netherlands and UK. All three fines were avoided when they were forced into bankruptcy in Curacao, so another fine in their ledger is just another "issue" they can solve by ignoring. It has become evident that they couldn't care less about any legal proceedings thrown at them, because due to nature of their legal setup, it's way easier to just ignore it.