Can you please help clarify whether the account KYC is still pending [and thus the withdrawal too, as it waits for KYC to be done] or it's completely verified and the withdrawal is still pending? An image showing that the level-3 KYC is done and verified will be very appreciated.
I think the L3 verification said completed on like the second day? but the withdrawal is stuck in review.
I see. Thank you for the added information. Let me try to page someone from Shuffle and bring this situation to their attention, see if we can get a better understanding from their side and get them to address this.