Quote from: Cointxz on Today at 05:24:34 AM

The casino is still working perfect even when there’s an ongoing delay with the tournament rewards. I think the recent issue shouldn’t be reflected to the overall reputation of this casino as they already handled it now.

@Betbolt when will you apply for your casino license? I still can’t see any information about this on your casino.

The casino has been operating smoothly and will continue to do so. I want to make it very clear that if we host any future events, we will give them proper attention and ensure they are managed more efficiently. We genuinely want to demonstrate that we value our players.

We are currently in the process of obtaining an Anjouan license, and for now, we are operating under Costa Rican jurisdiction.

Quote from: Wonder Work on Today at 05:27:19 AM

You have talked to your team, but they have not responded. You need to improve your customer service. Otherwise, it will hamper your project. If your team does not resolve common issues quickly, customers will turn away from your project, which will not be beneficial for your project.

Your team must always be ready to resolve not only AHOYBRAUSE's issues but also all future issues that may arise. The most important thing for your project is (customers/game players), the better your service, the more customers will come to your project. Above all, try to resolve the existing issues. Thank you.

I talked to my team, they responded and acted on it. I really advise you to read the conversation further before jumping into a topic and leaving a reply. We are focused on our customer service, and we have a lot of plans to improve it, we’re also acting on them quickly. We understand that our customers/players are the most important to us.
There are no issues currently impacting our players, but there is always room for improvement, and we will continue to do better.