Actually, according to the telegram host, the 10% no deposit bonus has no wager requirement. The thing though, I have seen cases like this before and then there was trouble, even when stated there would be no wager requirement. 10% just isn't worth it unless you deposit very big.
And yeah, the general bonus increase, while not knowing which VIP level you are now (since it's just showing the lowest) is also quite uncertain.
Well, it was worth trying, but not worth waiting so to speak. Too bad.
We assure you that you will receive the benefits promised by the VIP host. I'm sure they might eventually consider increasing or improving them as you continue with us. We promise you tailored benefits designed just for you, and we have a lot of promotions planned as well. If you choose to stay with us, I believe things will only get better.
Are these the benefits given from the VIP transfer program? Did not you ask them more about the detail/terms especially about the 10% deposit bonus and increased weekly/monthly? I am curious about the 10% deposit bonus, if it works like normal deposit bonus with high wagering requirement then it is nothing indeed but if it comes without wagering requirement, it can be something

. The terms "increased weekly/monthly" is also something unclear unless they have clear formula on how they calculate these bonuses. As the process itself (based on your experience) which took weeks, the offers they give is not worth enough

A VIP host might be able to answer your questions better than I can. I would love to onboard you onto our website as a VIP as well for a personalized experience. Let me know if you'd like to know more, and feel free to connect with me for a smooth VIP transfer. We have so many exciting things planned.
Glad to learn that the issue have been handled but any casino they is still up and coming and wants to maintain a good reputation is always ensure that they do not allow issues that would give gamblers doubt about the credibility of that casino arise at all in the first place, if somehow such does arise, the casino must ensure that it's treated immediately, this is how most gamblers get to access a casino to know if they can be trusted or not.
Any issue at all can affect reputation no matter how small we think the issue is, afterall, it's usually small issues that grows to become a big issue in the future when it's not treated on time, if the casino does not pay for the tournament they themself held and we ignore it calling it a small issue, maybe in the couple of years coming, they would also stop paying those who won money legitimately on the casino 😁
There have never been issues with withdrawals, as the core team is always working for the players. We always intended to pay for the tournament and did so as well. The delay was caused by a minor management error, which has been corrected, and I'm confident it won’t happen again. We will continue to provide promotions that benefit players and forum members.