Quote from: holydarkness on Today at 04:39:29 PM

Quote from: DockCableWhite on Today at 12:35:26 PM

Quote from: holydarkness on Today at 08:41:29 AM

OP, I understand correctly that you don't have access to your account anymore, so you can't provide us screenshot of your KYC status, but do BC send email to you once you passed KYC? Or is there anything that can help us see that you're indeed advanced KYCed?

holydarkness, you are correct, I do not have access to my account anymore. However, I have found two email notifications from BC.Game that I believe confirm my KYC status.

The first email is dated July 30, 2024, which I suspect is a confirmation for the basic KYC. The second email, which arrived later on December 3, 2024, I believe is the confirmation for the advanced KYC.

I will attach links to the screenshots of these emails below (translated interface on 2nd and 3rd ss so you can read the date):
https://talkimg.com/image/UH7Odb
https://talkimg.com/image/UH7qlg (30.07.2024)
https://talkimg.com/image/UH7l6I (03.12.2024)

Hmm... this is interesting. Let me try to figure something out of these new data. Problem is, I think the puzzle just get more complicated instead of closer to a whole picture. But, on the other hand, maybe we're just one or two clicks away from suddenly snapping everything into place and the puzzle rearrange themselves.

This makes me wonder, if you don't mind me asking: what is the current goal? Is there a possibility that my account can be restored and my funds retrieved, or is the process now primarily focused on finding out the reason for the block, with no hope of a positive outcome?