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I hope your withdrawal request will get processed soon and you receive your money. But can you tell us for how long you have been waiting so far?
In their FAQ, they claim that the deposit and withdrawal process is "seamless" which suggests that they are instant which appears not to be the case, unfortunately.
Hopefully, you are facing this delay because it’s your first withdrawal and they need to make some checks and that your next withdrawals will get processed instantly!
It has been almost 12 hours now but my withdrawal is still not successful and is still pending. I have messaged customer support but have not received any reply from them within 12 hours. I don't understand what to do. I am also not getting any reply from the op here. I am also drawing the attention of the campaign manager God Of Thunder. Perhaps he is in touch with the team so he can help provide a better solution.
Hello! I want to answer this to clarify:
Withdrawals are manually handled untill the end of the summer, you requested this in the middle of the night which is the worst possible chase, btw all withdrawals are approved as of now, In most of chases within one hour we do approve them all, in weekends especially it might take a little longer.
We will soon implement automatic wds to make sure our player's comfrot is satisfied at best. Thanks!