Quote from: retro72 on June 17, 2014, 04:52:56 PM

Hey Searing, that's probably a wise move.

Just to clear up a misconception about charge backs. You have 60 days from when you realise the problem to report it. Not from when you purchased the item. The transaction date can be much longer. Visa gives 540 days of cover in the UK.

For example. If you bought a camera a year ago but it goes wrong today, as long as you report the fault to Visa within 60 days of noticing it, you will be completely refunded as you bought the item within the last 540 days. So a charge back with Alpha should be 100% covered.

Also its illegal to take an "admin fee" to process refunds. They could withhold some or all of the deposit if the item was bespoke, which it isn't, its being sold in identical batches and they are reselling cancelled orders. So don't feel any guilt at all, trying to withhold even a penny of your refund is against the law.

well maybe the amex folks are wrong they are reps one said she would investigate...the key here is I GOT NO ITEM on a promise....imho

she had no problem going back to jan 2014 and crediting my 667 back ....(it is off my card i checked at least for now)

but i suppose alpha could dispute and it could be a whole big deal

but with alphas refund policy I'd rather fight thru amex (seems they are letting me) rather then go alpha route...it is only 217 bucks
that i can get back out of the 667 from alpha .again the amex lady thought their TOS was a joke ...pretty much started the dispute when she saw that

and to my prev post in that i was kinda '''*ahem*' backed into reporting myself as a 'legal miner' in usa and pay taxes on my income from btc mining i have
and can depreciate equip ..if i deprecitate this 667 in real $$$ applied to real taxes i will owe this year on mining and actually have to pay IRS this year and the next
3 or 4 years as a %..it comes out to $225 in savings taken away from any IRS tax bill

again my legal mining in usa is odd (don't have your bank mess up 6 attempts at m/o $$$ to sweden and blame you ..you can prove they are full of it
but kinda need to be a biz and pay taxes to do so..actually had to bring my tax return down ...evil bitcoin miner to banker that i was....sigh)

but being legal it kinda does work..on a side note know this works the CPA lady last year took an 8.5k loss on BFL but now that i did get a refund from them
i need to count that as income this year ..sigh bfl still costing me $$$ even with refund

unsure what to tell you the above worse case scenario imho is why i paid alpha with cc and amex...for this sad eventuality

Quote from: barruka on June 17, 2014, 07:10:44 PM

at this moment we are screw up - scammed

17th June 2014 7.05 pm from payments@alpha-t.net

Hello there,

I am very sorry but as per our cancellation policy it has been longer
than 5 months since you placed your order therefore you are no longer
eligible for a refund.

Best Regards,

Alpha Technology Team

well just saw that ..if amex lady comes back to me on dispute info I will show here this
that should set her off...

in hindsight for me that would be june 6th seems the Amex way is my only way out on this ..again it is in dispute
amex could come back and say because of paypal or the tos or whatever and toss it back to me.but did not sound
like an option once i showed them the alpha site etc we will see ...on another note amex is my only card and
i've had it since 1991 gold card and i put about 14k a year on it..and never had a late payment..so they could
be blowing smoke up my a*ss..but they claim 'they will dispute the claim' on the info i showed them (the
alpha site) so the 2 reps i talked to seem to think i can get my money back nthey are gonna do all the leg
work

they pull this off (amex) they will have me for a cheerleader for life!

I find it hard to believe that if I paid 30% down and not the remainder 70% now that they have no paypal option
to complete payment (or even if you paid wire xfer) that they can now after 5 months just keep your 30% of $$$
sent ...it has to be FUD just to stop some from losing the 30% and pay the remaining 70% on a hope an a prayer...

of course BFL has still not been shut down by FTC or anyone in USA so my faith in consumer protection is not
what it used to be!!!! (come thru amex i need to have faith to believe in good asic mnfg'ers and unicorns and rainbows again)

er and again with AMEX i do zip they do all the leg work and investigation .(they actually seemed kinda eager in a scary kinda way??? ) anyway it is all moot
to me i can get it back as equip loss from biz....so let loose the dogs of war! cc style...it is in amex's ball park now..i'm out of the loop
till the conclusion

Searing

edit saw posts above mine their are UK consumer protection links for full refund for wire xfer etc to a UK business...see above
if amex falls thru I will do the same..hope this helps